March 13, 2009

Just checking in from Customer Care

Hey Ebates Shoppers,

It has been a wild month for Ebates Customer Care. Right after we mailed more checks and Paypal payments than we have ever sent out in the past ten years, many members wrote to us with questions and concerns. I have to admit that we weren't completely prepared for the wave of email that came in. In fact, we are still working (even Saturdays!) to get to all of your messages.  We expect to get to all the mail within the next two weeks. So, if you have been waiting for a response, we appreciate your patience. We hope to get to your message next.

We will try to check in frequently as we move along toward the next Big Fat Check Run on May 15th. Happy shopping in the meantime!

Dylan
Ebates Customer Care


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